Receptionist

IMA Financial Group•Bellevue, WA

11d•Onsite

About The Position

As the Receptionist, you’ll be the first point of contact for IMA clients, visitors, and internal teams—creating a welcoming, polished, and efficient front office experience. In this highly visible role, you’ll support daily office operations through front desk management, administrative coordination, and shared resource support. We’re looking for someone who is organized, adaptable, detail-oriented, and consistently demonstrates professionalism, discretion, and excellent customer service.

Requirements

High school diploma or equivalent required
6 months to 2 years of relevant experience in a receptionist, administrative, or customer-facing role
Strong communication and interpersonal skills with a customer-first mindset
Proficiency in Microsoft Word, Excel, and PowerPoint
Highly organized with strong attention to detail and the ability to multitask
Self-motivated and able to work both independently and collaboratively
Flexible and adaptable in a fast-paced environment
Basic math and problem-solving skills

Responsibilities

Serve as the face of the office by creating a warm, professional first impression for all visitors
Open and close the reception area, ensuring it is organized and presentable
Greet and assist clients, visitors, and vendors; notify staff of arrivals
Answer, screen, and route incoming calls promptly and professionally
Manage front desk email communications, including general inquiries and document routing
Maintain visitor logs and support workplace security protocols (e.g., badge management)
Coordinate conference room scheduling and reservations
Assist with meeting setup, technology, and on-site support as needed
Provide general administrative support, including document preparation, spreadsheets, presentations, and proposal assembly
Assist with time-sensitive requests and special projects across teams
Maintain organization of shared office resources and subscriptions
Monitor and replenish office, kitchen, and supply inventory
Support overall front office efficiency and coordination
Process and distribute incoming and outgoing mail, packages, and faxes
Ensure timely digital distribution of scanned documents
Provide backup support for facilities and supply management functions
Assist with new hire setup, including workstations and welcome communications
Provide backup support for employee-related processes and requests
Support ordering of employee and client gifts as needed
Provide cross-functional backup support across office operations
Take on additional responsibilities and projects as needed