Receptionist - Part Time

LUTHERAN HOMES OF SOUTH CAROLINA INC•Columbia, SC

18d•Onsite

About The Position

The Receptionist serves as the first point of contact for the facility, providing courteous and professional customer service to residents, families, visitors, vendors, and staff. This position is responsible for managing incoming calls, greeting visitors, and providing clerical and administrative support to facility leadership while maintaining a welcoming and organized front desk environment.

Requirements

High school diploma or equivalent.
Prior experience in a receptionist or clerical role preferred, especially in healthcare settings.
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Proficiency in basic office software.
Ability to sit, stand, and walk for extended periods.
Ability to perform repetitive tasks and physical activities, such as bending, kneeling, and reaching.
Ability to lift up to 10 pounds.

Responsibilities

Answer and route incoming telephone calls promptly and professionally
Greet residents, families, visitors, and vendors and direct them appropriately
Maintain a friendly, calm, and professional demeanor at all times
Provide exceptional customer service with compassion and empathy
Assist visitors with questions and basic information
Maintain a neat, organized, and welcoming lobby and reception area
Provide clerical assistance to the Administrator and management staff as requested
Perform typing, copying, faxing, filing, and other office tasks
Distribute mail, paychecks, meal tickets, and other materials as directed
Forward mail for former residents according to facility procedures
Follow all HIPAA privacy regulations and maintain confidentiality of resident and staff information
Attend all mandatory in-services, meetings, and training sessions
Other Duties as Assigned