Receptionist

CenterWellPort Orange, FL
Onsite

About The Position

The Receptionist manages front desk operations and provides administrative support within a physician practice or center. You will ensure a welcoming experience for all patients and visitors and supports the medical team with routine administrative tasks under close guidance and established guidelines. You will report to the Center Administrator.

Requirements

  • One year or more of healthcare experience.
  • Commitment to enhancing patient experience and care
  • Strong customer service and phone skills.
  • Collaborative and positive team player.
  • Efficient multitasking in a fast-paced setting.
  • Detail-oriented and highly organized.
  • Skilled in Microsoft Office (Word, Excel, Outlook, and Access).

Nice To Haves

  • 1+ years of experience with value-based care models
  • Knowledge of medical terminology
  • Experience with EMR systems
  • Bilingual in English and Spanish

Responsibilities

  • Greet patients and visitors in person and by phone
  • Manage patient appointments, coordinating with medical staff
  • Update patient records in EMR and CRM systems
  • Process billing, update patient accounts, and collect copayments
  • Answer calls, respond to inquiries, and provide general information
  • Keep the reception area clean, organized, and well-stocked
  • Help with office tasks such as ordering supplies, managing inventory, and arranging courier services
  • Make decisions within defined parameters for work expectations, quality standards, and timing
  • Use your skills to make an impact

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
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