Receptionist - Family Practice
About The Position
The Receptionist will serve as the primary point of contact for our office, providing administrative support, clerical assistance, and exceptional customer service. You will help ensure smooth daily operations while creating a positive experience for patients, visitors, and staff. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Join our team of healthcare professionals at Waynesville Family Practice in a fast-paced environment that provides comprehensive primary care services to patients of all ages. These services include routine checkups, illness management, preventative care, and minor procedures. We are committed to providing personalized and high-quality healthcare in a friendly and welcoming environment.
Requirements
- High school diploma or equivalent required
- Experience in administrative support, customer service, or front-desk roles a plus.
- Strong communication and interpersonal skills with a professional demeanor.
- Highly organized, detail-oriented, and able to multitask efficiently.
- Comfortable using office software and scheduling systems.
- Friendly, approachable, and patient- focused.
- Able to handle confidential information with discretion.
Nice To Haves
- associate’s degree preferred
Responsibilities
- Act as the primary point of contact for the department, assisting patients, visitors, and staff in a professional and organized manner.
- Manage incoming calls, emails, and correspondence, ensuring inquiries are addressed promptly and accurately.
- Coordinate and schedule appointments to support smooth daily operations and optimal resource use.
- Provide administrative support, including filing, data entry, and document preparation.
- Maintain an organized, professional, and efficient reception area.
- Assist departmental staff with clerical and non-technical tasks as needed to support workflow.
- Deliver excellent customer service, responding to questions and concerns with care and accuracy.
Benefits
- Multiple levels of medical, dental and vision coverage
- Medical plans starting at just $10 per pay period
- Tailored benefit options for part-time and PRN employees
- Life, accident, critical illness, hospital indemnity insurance
- Short- and long-term disability
- Paid family leave
- Paid time off
- Higher education and certification tuition assistance
- Loan assistance
- 401(k) retirement package and company match
- Mental, physical, and financial wellness programs
- Free gym memberships
- Virtual care appointments
- Mental health services
- Discount programs
- Ongoing learning and career advancement opportunities
- Health & Fitness Center Access
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
