Medical Receptionist - Aurora Family Practice Group

Alpine Physician Partners•Aurora, CO

1d•Onsite

About The Position

Join our team as a Front Desk Receptionist! We are looking for a friendly and organized individual with a passion for providing excellent customer service to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you! Alpine is a growing organization that welcomes new talent to its highly collaborative and diverse team. We are passionate about building a leading national organization that enables physicians to focus on the joy of practicing medicine and supports the ongoing transition to value-based care for senior populations. Alpine brings this same level of passion to employee engagement, career development, and progression.

Requirements

High school diploma or equivalent.
At least 1 year of receptionist experience, preferably in a healthcare setting.
Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
Strong ability to prioritize, multi-task, and pay close attention to detail.
Ability to work well within a team.
Capable of working independently in a high-stress environment with strong organizational skills.

Responsibilities

Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
Maintain office equipment and supplies, keeping the reception area clean and orderly.
Take on additional tasks and projects as needed, contributing to the overall success of the team.
Create a lasting, positive impression on every patient who walks through our doors.