Practice Manager - Aurora
About The Position
In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. This role drives business results through medical practice management skills and fosters an engaging team environment by developing associates. The manager ensures clients and patients have a positive experience and optimizes business growth through professional relationships with stakeholders including the veterinary medical team, field leadership, corporate headquarters, and PetSmart® associates (if applicable). The company is committed to the manager's growth, offering educational opportunities and resources.
Requirements
- Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities
- Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.)
Nice To Haves
- Strong organizational, communication and interpersonal skills
- A knack for problem solving
- Conflict management experience
- Leadership and analytical know-how
Responsibilities
- Interviewing, hiring and developing associates
- Evaluating the hospital’s processes, progress and productivity
- Training associates on how to educate clients about our Optimum Wellness Plans®, preventive care, pet health needs and hospital services
- Educating associates on Banfield guidelines/practices
- Budgeting and planning for the hospital
- Supporting daily operations and staff
- Scheduling associates, coordinating time off and managing continuing education needs
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Generous Retirement Plans (401(k) and Roth)
- Paid Time Off and Holidays
- Top-Tier Mental Health and Wellbeing Resources
- Associate Life Insurance (company-paid) & Supplemental Life Insurance
- Company-Paid Short- and Long-Term Disability
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Paid Parental Leave
- Continuing Education Allowance (for Eligible Positions)
- Back-Up Child and Elder Care & Family Support Resources
- Fertility and Family Building Support
- Digital Exercise Therapy
- Voluntary Protection Benefits
- Legal Plan
- Identity Protection
- Commuter Benefits
- Three Free Optimum Wellness Plans for Pets
- Exclusive Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
