Receptionist, Child Development Center

Thompson Child & Family Focus•Charlotte, NC

3h•$14 - $16

About The Position

The Receptionist for Thompson Child Development Center is responsible for creating a friendly and welcoming environment for guests, visitors, and clients who call or visit the center. The role performs front-office and clerical functions, supports staff and visitors, and helps coordinate facilities-related services and campus operations. The position also handles mail, meeting-room and vehicle schedules, petty cash, client payments, and volunteer coordination.

Requirements

High school diploma or GED.
At least one year of administrative experience.
Familiarity with MS Word, Excel, and Outlook.
Ability to interact calmly and tactfully with the public and internal customers.
Clear speaking voice and fluency in English.
Ability to work independently when appropriate and coordinate responsibilities with others when needed.
Must pass a drug screening test and an extensive background check.

Nice To Haves

Knowledge of Spanish is helpful.

Responsibilities

Perform front-office duties, including reception, answering the main switchboard, responding to visitors, and granting visitors and staff access to the site.
Maintain the comfort of the lobby and waiting area.
Order office supplies and assist staff with clerical duties as needed.
Perform functions such as data entry and communications regarding facilities management.
Provide information and assistance to the public courteously and sensitively, and answer questions from visitors and staff about the agency as needed.
Communicate effectively with all individuals and handle routine and emergency situations calmly and efficiently.
Maintain scheduling, maintenance coordination, and key distribution for the agency vehicle on the TCDC campus.
Maintain calendars for TCDC campus meeting rooms and help accommodate workgroups' meeting-related needs and requests.
Process incoming faxes and scanned documents and distribute them to the appropriate agency recipients.
Assist with metering and mailing outgoing mail, distribute incoming mail, and maintain mail and copy rooms.
Provide clerical assistance and ongoing staff support, including scheduling appointments.
Manage petty cash processes and reporting, and collect and receipt client payments.
Assist in coordinating volunteer support.
Perform other duties as assigned.

Benefits

Three weeks of paid time off in the first year and 10 paid holidays.
Health, dental, vision, short-term disability, long-term disability, and life insurance options.
401(k) match.
Education reimbursement.
Referral bonus.
Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service.
Eligibility to apply for the state loan repayment program, which repays up to $50,000 of student loans.
Paid time off for volunteering in the community.
Free EAP services.
iPhone and laptop provided for eligible roles.
Multiple opportunities for growth.