Receptionist, Child Development Center (Full Time)

The J • Overland Park, KS

4d

About The Position

The Receptionist serves as the primary point of contact for families, visitors, and staff at the Child Development Center (CDC), creating a welcoming and professional environment while supporting the program’s daily administrative operations. The role provides accurate information, manages communications, maintains organized records, and completes administrative tasks that contribute to the efficient operation of the CDC. As a highly visible representative of the program, the Receptionist demonstrates The J’s Values through professionalism, attention to detail, effective communication, and a helpful, service-oriented approach.

The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m. The position primarily works indoors in an office or desk environment and is stationary up to 95% of the time, with standing as desired. Work includes repetitive motions and hand-eye coordination for computer and data-entry tasks, frequent talking and hearing to communicate with members and visitors, and carrying items up to 20 pounds while moving around the office for daily tasks.

Requirements

• At least 1 year of experience working in a professional setting.
• Proficiency with the Microsoft Office suite.
• Ability to learn and use software programs essential to the position, and use them creatively.
• Ability to learn and share information about J programs, personnel, and processes.
• Excellent verbal and written communication skills.
• Organized, accurate, detail-oriented, and able to understand a sense of urgency.
• Ability to learn and implement safety and security procedures related to a front-line role.
• Strong interpersonal skills, emphasizing clear communication and patience.
• Maintain confidentiality in all matters.
• Ability to handle multiple tasks and switch gears quickly when needed.
• Proactive approach to seeking information needed to provide customer service.
• Ability to discern when and what information to share or escalate to other J staff members.

Nice To Haves

• Experience working with children and families.

Responsibilities

• Serve as the primary point of contact for CDC families, staff, visitors, and members, providing accurate information and direction in person, by phone, and by email.
• Provide administrative support for daily CDC operations, including maintaining records, managing documentation, and completing assigned tasks accurately and efficiently.
• Support program compliance and reporting requirements related to the Child and Adult Care Food Program (CACFP).
• Assist with daily attendance procedures, building access, and established safety and security protocols.
• Coordinate facility maintenance requests, office equipment needs, and supplies.
• Assist with planning, preparation, and coordination of family events, staff activities, and other special programs.
• Use initiative, sound judgment, and problem-solving skills to manage assigned responsibilities independently and follow tasks through to completion.
• Perform other duties as assigned to support the overall operations of the Child Development Center.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed