Receptionist, Child Development Center (Full Time)

The J • Overland Park, KS

4d • Onsite

About The Position

The Receptionist serves as the primary point of contact for families, visitors, staff, and members at the Child Development Center (CDC). The role creates a welcoming and professional environment while supporting the program’s daily administrative operations. Responsibilities include providing accurate information, managing communications, maintaining organized records, and completing administrative tasks that help the CDC operate efficiently. As a highly visible representative of the program, the Receptionist demonstrates The J’s Values through professionalism, attention to detail, effective communication, and a helpful, service-oriented approach.

The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m. The position primarily works in an indoor office and desk environment and is stationary up to 95% of the time, with the option to stand as desired. Work includes repetitive motions and hand-eye coordination for computer use and data entry, frequent talking and hearing to communicate with members and visitors in person and by phone, and moving around the office to complete tasks.

Requirements

• At least 1 year of experience working in a professional setting.
• Proficiency with the Microsoft Office suite.
• Ability to learn and use software programs essential to the position and use them creatively.
• Ability to learn and share information about J programs, personnel, and processes.
• Excellent verbal and written communication skills.
• Organized, accurate, detail-oriented, and able to understand a sense of urgency.
• Ability to learn and implement safety and security procedures related to the frontline role.
• Strong interpersonal skills, with an emphasis on clear communication and patience.
• Maintain confidentiality in all matters.
• Ability to handle multiple tasks at once and switch gears quickly when needed.
• Proactive approach to seeking information needed to provide customer service.
• Ability to discern when and what information to share or escalate to other J staff members.
• Ability to carry items up to 20 pounds.

Nice To Haves

• Experience working with children and families.

Responsibilities

• Serve as a primary point of contact for CDC families, staff, visitors, and members, providing accurate information and direction in person, by phone, and via email.
• Provide administrative support for daily CDC operations, including maintaining records, managing documentation, and completing assigned administrative tasks accurately and efficiently.
• Support program compliance and reporting requirements related to the Child and Adult Care Food Program (CACFP).
• Assist with daily attendance procedures, building access, and established safety and security protocols.
• Coordinate facility maintenance requests, office equipment needs, and supplies to support efficient daily operations.
• Assist with planning, preparing, and coordinating family events, staff activities, and other special programs.
• Use initiative, sound judgment, and problem-solving skills to independently manage assigned responsibilities and follow through on tasks.
• Perform other duties as assigned to support the overall operations of the Child Development Center.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed