Receptionist - Mazda

Bob Moore Auto Group • Oklahoma City, OK

11d • Onsite

About The Position

The primary responsibility of this position is to support the daily operations of the Dealership. This role involves answering and routing incoming phone calls, greeting customers, directing them to the appropriate departments, and performing various clerical duties. The receptionist will also assist with projects as needed and ensure a friendly, professional representation of the Dealership.

Requirements

• High School Diploma or GED equivalent
• Excellent interpersonal, time management and organizational skills
• Ability to identify and achieve targeted goals
• Excellent written and verbal communication skills and the ability to understand verbal and written instructions
• Ability to work well with a range of individuals
• Ability to prioritize various tasks
• Ability to clearly communicate with customers and coworkers alike to ensure an excellent customer experience
• Ability to work independently and/or as part of a team
• Ability to effectively respond to inbound and outbound phone calls
• Excellent attention to detail, professional demeanor, and a positive ‘can do’ attitude
• Must be able to pass a drug/alcohol urinalysis
• Must be able to drive a vehicle

Responsibilities

• Answer and route incoming phone calls from a multi-line telephone.
• Greet customers and direct them to the proper department in a timely manner.
• Notify the appropriate employee of a customer’s needs in a timely manner.
• Represent the Dealership in a friendly, professional manner.
• Perform a variety of clerical duties.
• Assist with projects on an as-needed basis.
• Use personal device to provide an additional layer of security for company network and site access through multi-factor authentication.
• Enforce safety precautions specific to work area.
• Other responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED