Mazda Service Technician

Ourisman MazdaLaurel, MD
Onsite

About The Position

The Service Technician supports safe, reliable vehicle performance by delivering accurate diagnostics, repairs, and preventive maintenance in a high-volume dealership setting. This role is essential to meeting manufacturer standards and maintaining customer confidence.

Requirements

  • Prior automotive technician/mechanic experience preferred
  • Applicable certifications and technical training
  • Proficiency with diagnostic tools, repair equipment, and technical manuals
  • Strong analytical problem-solving for complex faults
  • Ability to meet physical demands (lifting, standing, shop environment)
  • Professional customer service and composure in challenging situations

Responsibilities

  • Diagnosing mechanical and electrical concerns
  • Completing repairs and scheduled services
  • Verifying workmanship through road tests and diagnostic equipment
  • Documenting labor, parts, and recommendations with precision
  • Coordinating closely with Service Advisors and the shop team to sustain throughput and quality
  • Providing clear explanations of findings to customers

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k)
  • Life Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Paid Time Off
  • Employee Discounts
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