Receptionist

Premier Business Support•Seattle, WA

3h•$21 - $23•Onsite

About The Position

The Receptionist serves as the first point of contact for clients, visitors, and employees, playing a crucial role in creating a welcoming and professional environment. This position is responsible for managing a phone queue efficiently, ensuring all calls are answered promptly and directed appropriately. The Receptionist will perform a variety of general administrative duties, including greeting clients and visitors, handling correspondence, and maintaining office organization to support smooth daily operations. Ultimately, this role contributes significantly to the overall efficiency and positive image of the organization through excellent communication and organizational skills.

Requirements

Strong phone etiquette and verbal communication skills.
Strong written communication skills.
Ability to manage multiple tasks efficiently and maintain a professional demeanor.
Ability to type by touch.
Proficiency in handling a phone queue or multi-line phone system and general office equipment.
Proven experience as a receptionist or in a similar administrative role.

Nice To Haves

High school diploma or equivalent.
Customer service experience, training or certification.
Experience with office software such as Microsoft Office Suite (Word, Excel, Outlook).
Previous experience in a fast-paced office environment.

Responsibilities

Answer and manage calls using a phone queue system, ensuring calls are routed correctly and system comments are accurately recorded.
Greet clients and visitors warmly, providing assistance and directing them to the appropriate personnel or departments.
Perform general office duties including emailing, copying, faxing, tracking incoming mail, and maintaining office supplies and equipment.
Maintain a clean and organized reception area to create a professional and inviting atmosphere.
Coordinate incoming and outgoing mail and deliveries.
May perform other duties as assigned to support department goals.
May occasionally work extended hours based on operational needs.