Receptionist (Breckinridge Primary Care)

Breckinridge Health•Hardinsburg, KY

4d•Onsite

About The Position

The Receptionist at Breckinridge Primary Care is responsible for managing patient appointments, greeting and registering patients, and handling various administrative tasks to ensure smooth clinic operations. This role involves direct patient interaction, maintaining accurate patient records, and supporting the clinic office manager. The receptionist will also float to other offices as needed.

Requirements

High school diploma or General Equivalency Diploma (GED)
At least 1 year of experience preferred

Responsibilities

Books, coordinates, and reschedules patient appointments.
Relays necessary messages to staff.
Greets and registers patients promptly, pleasantly, and helpfully.
Provides necessary instructions/directions to patients.
Uses computer system for billing information, IDs, Medicaid, DOB, and Insurance Cards.
Updates patient information, collects co-pays, and provides necessary forms for completion.
Obtains necessary signatures (HIPAA, Payments on Accounts Posted).
Verifies necessary information and records it in the medical record.
Maintains and updates current information on providers and diagnostic schedules.
Confirms patient appointments.
Answers telephone, screens calls, takes messages, and provides information.
Maintains a pleasant attitude and deals with customer needs expeditiously.
Answers questions regarding patient appointments and testing.
Oversees the waiting area, coordinates patient movement, and reports problems or irregularities.
Attends meetings as required.
Floats to cover other offices as needed.
Performs other duties as assigned by the clinic office manager.