Receptionist - South Fort Collins

The Screamin Peach • Fort Collins, CO

1d

About The Position

The Receptionist is a hands-on sales and customer service position at Screamin Peach’s South Fort Collins location. The role supports clients throughout their visit, manages appointments and communications, processes payments, sells and maintains boutique retail merchandise, and helps keep the studio clean and presentable. The company describes its environment as comfortable and personalized, with an emphasis on open communication, support, kindness, and respect.

Requirements

• Exceptional customer service skills and a positive attitude.
• Ability to communicate well verbally and in writing.
• Ability to multitask in a fast-paced environment.

Nice To Haves

• One or more years of customer service or retail experience preferred.
• One or more years of receptionist experience preferred.
• Familiarity with Zenoti software is considered an asset.

Responsibilities

• Provide excellent customer service to all clients.
• Follow company rules and policies and exemplify the company’s core values.
• Communicate sales and specials to clients.
• Answer phone calls, text messages, and emails.
• Manage the appointment book, schedule and confirm appointments, and follow new-client retention protocol.
• Check clients in and out, take payments, answer questions, and handle cash.
• Enforce the booking policy.
• Assist clients with retail items, fitting rooms, information, and sales.
• Steam, tag, arrange, merchandise, clean, and stock boutique retail items, and dress mannequins.
• Keep the shop clean and presentable to clients.
• Perform opening and closing duties.
• Assist with other duties as delegated.

Benefits

• Aflac supplemental health plan available.
• Access to a telehealth network at no additional cost.
• Generous paid time off, including paid sick leave.
• Competitive cash compensation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed