Toyota Receptionist - Part Time
Toyota/Lexus of Knoxville•Knoxville, TN
•Onsite
About The Position
We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.
Requirements
- Available to work flexible hours on weeknights & weekends
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Clean driving record
Responsibilities
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
- Hours for this shift are 1pm to 8pm Monday-Friday, and availability to cover other shifts as needed
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Voluntary Accidental Insurance
- Voluntary Critical Insurance
- 401k retirement
- Paid Holidays for eligible associates
- Paid vacations for eligible associates
- Employee discounts
- Sick Leave for eligible associates
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
