Receptionist Collision Center

Luther Hopkins Honda•Hopkins, MN

17h•Onsite

About The Position

We are seeking a reliable, punctual & articulate Receptionist/Office Assistant/ with excellent customer service skills and a winning attitude. This individual will receive calls into the Collision Center & dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel. For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today!

Requirements

Dealership experience
Excellent knowledge of Excel
Basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable
Ability to effectively communicate customer interests, needs and requests to management and sales personnel
Successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.

Nice To Haves

Experience with Microsoft Office is a plus

Responsibilities

Operate telephone system by answering phones and directing customers to the appropriate department
Communicate with callers in a professional, friendly and efficient manner, while minimizing hold times
Handle customer complaints diplomatically and refer to appropriate department for resolution
Receive cash, checks and credit card payments from customers; make correct change and issue receipts
Assist managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with customers and fellow employees