Collision Center Administrator
About The Position
At Lou Fusz Automotive Network, we’ve built our reputation on one simple but powerful philosophy: treat every customer and employee “With Respect.” As a family-owned and operated organization, we take pride in creating a workplace where people feel valued, supported, and empowered to grow. Our team has been recognized as a Top Workplace locally and nationally—because our employees believe in what we’re building together. We are currently seeking a detail-oriented and dependable Collision Center Administrator to join our growing team in St. Louis. If you thrive in a collaborative environment and take pride in accuracy and organization, this is a great opportunity to build a long-term career with us.
Requirements
- Strong organizational and multitasking skills.
- Proficiency in computer applications and office software.
- Excellent communication and customer service abilities.
- Attention to detail and accuracy in paperwork.
Nice To Haves
- Prior experience in an automotive or clerical role is a plus.
Responsibilities
- Greet and assist customers as they arrive at the collision center, providing friendly and professional service.
- Answer phone calls and schedule repair appointments, coordinating with technicians and insurance representatives.
- Maintain accurate records of vehicle repairs, parts orders, and customer communications in the management system.
- Prepare work orders and update customers on the status of their collision repairs.
- Assist with insurance claim documentation and ensure all necessary paperwork is completed in a timely manner.
- Coordinate vehicle rentals and shuttle services for customers during repair periods.
- Support the collision center team with administrative tasks to help ensure smooth workflow and high customer satisfaction.
Benefits
- Competitive pay based on experience
- Extremely competitive Medical/RX/Dental/Vision Plans
- company paid life insurance/accidental death & dismemberment/long term disability
- 401k plan with company match
- voluntary benefits including long term disability/accident/critical illness/universal life/cancer and vision coverage.
- Vacation, holiday, personal time off, bereavement leave
- Employee discounts on both vehicles and service
- Referral bonuses
- Career advancement opportunities—we promote from within
- Ongoing training and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
