Receptionist (Per Diem)

Mozaic Senior Life • Bridgeport, CT

2d • Onsite

About The Position

Responsible for the Community Service and Lobby Desk during the evening/weekend and other flexible hours. This includes answering phones, greeting visitors, directing visitors and special projects.

Requirements

• High School diploma or GED
• Ability to handle multiple demands and deadlines
• Ability to communicate effectively
• Ability to utilize various software packages to carryout position responsibilities.

Responsibilities

• Provides excellent customer service, assistance, guidance, and direction to visitors and resident/patients. Ascertains the nature of their business; assist and/or direct visitors to various locations. Calls for an escort when necessary.
• Receives messages, flowers and other items; notifies appropriate personnel. Arranges for the delivery of items to residents/patients and appropriate personnel.
• Handles incoming emergencies, following established policies and procedures, notifies and directs appropriate personnel and follows all established security procedures, monitoring residents with wander guard bracelets.
• Serves as hand holder to upset residents and patients. Reports issues of importance to applicable department head and supervisor.
• Assists with overflow of work projects from Front Office, i.e. labeling, folding, and stuffing of envelopes, etc., projects from other departments, and updates Bennett activity board.
• Participates in educational programs and inservice meetings. Train other receptionist upon request.
• Maintains all established departmental and facility policies. Maintains high level of confidentially.
• When at Community Services Desk, assist Adult Day Clients when necessary.
• Other related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED