Receptionist, Per Diem

Atlantic Medical Imaging • Vineland, NJ

3d • $18 - $22 • Onsite

About The Position

AMI is seeking a Per Diem Receptionist to join the team members in the Vineland & Sicklerville offices. This position is a great opportunity to join a growing outpatient Radiology practice. AMI offers the 401K retirement benefit to Per Diem employees. Offered rates increase based on years of work experience.

Requirements

• High School Diploma or equivalent
• Previous clerical experience
• Intermediate computer skills
• Excellent customer service practices
• Ability to work in a fast-paced environment with minimal supervision
• Exceptional communication skills, both in-person and on the phone

Nice To Haves

• Previous experience in a medical office or hospital

Responsibilities

• Greets patients in a welcoming manner upon arrival, signs them in, and obtains their demographic information.
• Verifies that the patient’s demographic information is accurate and ensures that insurance cards, consents, and other documents are complete and in order.
• Answers phone calls and routes callers to the appropriate staff or department to ensure patient satisfaction.
• Provides patients with history forms, copies of AMI office policies, and legally required documents.
• Explains required forms to the patient in detail and obtains required signatures as needed.
• Prepares patients' charts in advance to ensure efficient registration experience.
• Gathers and prepares patients' records for release.
• Receives, sorts, and distributes incoming mail and interoffice courier deliveries.
• Processes payments from patients for out-of-pocket costs, fees, and copays.
• Schedules appointments for patients according to scheduling guidelines.
• Provides preparation instructions as needed for tests.
• Provides patients with support and guidance by listening to them, building their confidence, increasing satisfaction, ensuring commitments are met, setting appropriate expectations, and responding to their needs.
• Always maintains patient confidentiality.
• Works as a liaison between patients and the clinical team to enhance the delivery of patient care.
• Maintains a calm demeanor and continues to provide courteous customer service when confronted with a difficult situation.
• Maintains the reception and waiting areas in a neat and orderly condition.
• Completes detailed work assignments in a timely manner.
• Performs other duties as assigned

Benefits

• 401K retirement benefit

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED