Receptionist

Hospice of South Texas•Victoria, TX

1d•Onsite

About The Position

Hospice of South Texas is seeking a friendly, organized, and customer-focused Receptionist to serve as the first point of contact for patients, families, visitors, vendors, and employees. This position plays a vital role in supporting daily office operations by managing incoming communications, welcoming guests, providing administrative support, and ensuring a professional and welcoming environment. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple tasks while maintaining confidentiality and professionalism.

Requirements

High school diploma or equivalent.
Minimum of one year of administrative, receptionist, or customer service experience.
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
Strong verbal and written communication skills.
Ability to maintain confidentiality and handle sensitive information appropriately.
Excellent organizational and multitasking skills.

Nice To Haves

Previous healthcare, hospice, home health, or medical office experience.
Experience working with multi-line telephone systems.
Experience with office equipment and administrative support functions.

Responsibilities

Answer, screen, and route incoming telephone calls using a multi-line phone system.
Greet and assist visitors, patients, families, vendors, and employees in a professional and courteous manner.
Receive, document, and distribute messages and correspondence to appropriate personnel.
Prepare admission, orientation, and new hire packets and other organizational materials.
Provide clerical support including filing, copying, scanning, data entry, and document preparation.
Monitor and maintain office, kitchen, and operational supply inventories; place orders as needed.
Support department leadership with administrative tasks, recordkeeping, and data tracking.
Maintain licensure, certification, compliance, and other organizational tracking records.
Assist with employee engagement activities, communications, and event coordination.
Coordinate uniform orders and maintain employee uniform inventory.
Schedule and maintain conference room and meeting space calendars.
Operate and maintain office equipment, including badge-making systems, postage meters, and copiers.
Maintain a clean, organized, and professional reception area.
Protect confidential patient, employee, and organizational information.
Promote positive communication and exceptional customer service with all internal and external customers.
Perform other duties as assigned.