Receptionist - Meramec Bluffs, PT

Lutheran Senior Services•Ballwin, MO

3d•$15 - $23

About The Position

The Receptionist serves as the first point of contact for visitors and callers, greeting, assisting, and directing callers, visitors, residents, and other customers. The position demonstrates the philosophy of the sponsoring Lutheran congregations by upholding EverTrue’s mission of “Older Adults Living Life to the Fullest,” core values, and code of conduct. The role includes answering and directing phone calls, providing basic information and directions, and taking and conveying messages. It also accepts paperwork and deliveries and performs basic clerical tasks, including filing, typing, processing mail, and processing work orders. The employee follows applicable safety procedures and reports hazardous conditions, defective equipment, accidents, or incidents to a supervisor immediately. The job involves extended periods of sitting and computer use, frequent interruptions, and a usually moderate noise level. The work area is well-lit and ventilated and has its own temperature-control system. The employee must be willing to work extra hours when required. Reasonable accommodations may be made for employees with disabilities.

Requirements

High school diploma or GED.
Ability to read, analyze, and interpret general and professional documents.
Ability to write routine reports and correspondence.
Ability to effectively present information in one-on-one and small-group situations.
Basic computer skills, including retrieving data, data entry, and word processing.
Patience and the ability and willingness to handle emotionally upset residents and family members.
Willingness to work extra hours when required.

Responsibilities

Greet, assist, and direct callers, visitors, residents, and other customers.
Answer phones, direct callers, provide basic information and directions, and take and convey messages.
Accept paperwork and deliveries.
Perform basic clerical tasks, including filing, typing, processing mail, and processing work orders.
Follow safety procedures and protocols required by EverTrue policy, federal and state regulations, and standard practice.
Immediately report hazardous conditions, defective equipment, accidents, or incidents to a supervisor.