Receptionist - Meramec Bluffs, PT

Lutheran Senior Services•Ballwin, MO

About The Position

The Receptionist serves as the first point of contact for visitors and callers, greeting, assisting, and directing callers, visitors, residents, and other customers. The role demonstrates the philosophy of the sponsoring Lutheran congregations by upholding EverTrue’s mission, “Older Adults Living Life to the Fullest,” its core values, and its code of conduct. The position answers and directs phone calls, provides basic information and directions, takes and conveys messages, accepts paperwork and deliveries, and performs basic clerical work. It also follows applicable safety procedures and reports hazardous conditions, defective equipment, and accidents or incidents promptly to a supervisor. The work involves extended periods of sitting and computer use, frequent interruptions, and a moderate noise level in a well-lit, ventilated area with temperature controls. Willingness to work extra hours when required is expected.

Requirements

High school diploma or GED.
Ability to read, analyze, and interpret general and professional documents.
Ability to write routine reports and correspondence.
Ability to effectively present information in one-on-one and small-group situations.
Basic computer skills, including retrieving data, data entry, and word processing.
Patience and willingness and ability to handle emotionally upset residents and family members.
Willingness to work extra hours when required.

Responsibilities

Answer phones, direct callers, provide basic information and directions, and take and convey messages.
Accept paperwork and deliveries.
Perform basic clerical tasks, including filing, typing, processing mail, and processing work orders.
Follow safety procedures and protocols required by EverTrue policy, federal and state regulations, and standard practice.
Immediately report hazardous conditions, defective equipment, and accidents or incidents to the supervisor.