Receptionist - Kia of South Austin

Group 1 Automotive, Inc.•Austin, TX

3d•Onsite

About The Position

Kia of South Austin, part of the rapidly growing Group 1 Automotive, is looking for a friendly, professional, and customer-focused Receptionist to join our team. As the first person our customers see and speak with, you play a vital role in creating a welcoming and positive dealership experience. We are looking for someone who enjoys helping others, thrives in a fast-paced environment, and consistently brings a positive attitude and friendly personality to work every day. If you love interacting with people, staying organized, and providing exceptional customer service, we'd love to meet you.

Requirements

A positive, friendly, and outgoing attitude is a must.
Excellent verbal and written communication skills.
Outstanding customer service and interpersonal skills.
Professional appearance and demeanor.
Ability to multitask and remain organized in a fast-paced environment.
Comfortable working with computers, Microsoft Office, and internet-based phone systems.
Strong attention to detail and dependable work ethic.

Nice To Haves

Previous receptionist, administrative, or customer service experience is preferred but not required.

Responsibilities

Greet every customer with a warm, friendly, and professional attitude.
Answer and direct incoming phone calls using proper telephone etiquette.
Provide outstanding customer service to guests in person and over the phone.
Assist customers by connecting them with the appropriate department or team member.
Operate a multi-line, internet-based phone system efficiently.
Perform general administrative and clerical duties, including filing, data entry, and document preparation.
Maintain a clean, organized, and welcoming reception area.
Support dealership staff with various administrative tasks as needed.
Represent the dealership in a professional and courteous manner at all times.