Receptionist (Administration Building) - Winter 26/27
About The Position
The Administration Receptionist is a key part of creating a welcoming, helpful, and positive experience for everyone who walks through the doors of the Administration Building. As the first point of contact, this role sets the tone for how employees, guests, visitors, and business partners experience Big White. With a guest-first mentality, the Receptionist approaches every interaction with warmth, professionalism, and a genuine desire to help. Whether answering a question, connecting someone with the right department, assisting with an administrative request, or simply making someone feel welcome, the Receptionist ensures people receive friendly, efficient, and knowledgeable service. This role also provides day-to-day administrative support to the Employee Experience and Administration teams and helps keep the front office organized, responsive, and running smoothly.
Requirements
- Customer service, reception, hospitality, or administrative experience is an asset.
- Excellent customer service, communication, and interpersonal skills.
- Friendly, professional, and genuinely committed to helping others.
- Strong organizational skills, attention to detail, and ability to manage competing priorities.
- Proficient with Microsoft Word, Excel, and Outlook.
- Ability to work independently while contributing positively to a team.
- Professional, discreet, flexible, and solutions-oriented.
Responsibilities
- Serve as the welcoming first point of contact for the Administration Building, greeting and assisting employees, guests, visitors, vendors, and the Big White community.
- Answer the main telephone line and monitor the general email inbox, providing timely, professional, and helpful responses.
- Provide general information and assistance, connecting individuals with the appropriate department or resource as needed.
- Assist with printing, scanning, faxing, emailing, and other basic office service needs.
- Maintain a clean, organized, and welcoming reception area while identifying opportunities to improve the front-desk experience.
- Manage incoming and outgoing mail, including sorting and distribution, and coordinate regular courier trips to and from town.
- Provide general administrative support to the Administration and Employee Experience teams as required.
- Assist with other office duties and projects as required to support the smooth operation of the Administration Building.
- Assist with inspections of staff accommodation units, including interior and exterior areas, to help ensure appropriate cleanliness, organization, and maintenance.
- Support the identification and reporting of cleaning, maintenance, inventory, or other accommodation concerns.
- Assist in ensuring inventories within staff accommodation units are maintained and accurately recorded.
- Communicate accommodation-related concerns to the appropriate team members for follow-up.
- Help maintain a positive experience for employees living in Big White staff accommodation by responding to questions and directing concerns appropriately.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
