Receptionist

Encompass Health•Audubon, PA

2h•Onsite

About The Position

The Receptionist is the first point of contact at the hospital, creating a positive and welcoming experience for visitors and callers. The role operates the switchboard, manages front desk reception, and provides clerical support across departments to promote effective communication and operational efficiency. The Receptionist answers and routes incoming calls, greets visitors and helps them sign in and wear badges, handles specified data-entry and scanning tasks, distributes census reports, assists with updates related to admissions, discharges, and physician changes, and checks therapy charges. The position may require varied shifts, including weekdays, weekends, evenings, and nights.

Requirements

High school diploma or equivalent preferred.
Working knowledge of switchboard equipment preferred.
Ability to use computer systems and complete data entry preferred.
Knowledge of the 10-key data-entry method preferred.
Detail-oriented, with the ability to coordinate, analyze, and make decisions.
Flexibility to work varied shifts, including weekdays, weekends, evenings, and nights, as required.

Nice To Haves

High school diploma or equivalent.
Working knowledge of switchboard equipment.
Ability to use computer systems and complete data entry.
Knowledge of the 10-key data-entry method.

Responsibilities

Answer incoming calls and route them to the appropriate area or individual.
Greet visitors and assist them with signing in and wearing a badge.
Enter and scan deposits, charges, and adjustments as directed.
Run and distribute census reports each morning and at the end of the day.
Assist with entering information related to admissions, discharges, and physician changes.
Scan correspondence and miscellaneous items.
Check therapy charges and attach the census to the back of each therapist’s batch.