CAH - RECEPTIONIST
About The Position
The Receptionist works in the CAH Pediatric Clinic, schedules appointments, answers and prioritizes telephone calls, and relays messages. The role registers patients; distributes Bills of Rights, consent forms, in-service information, and routine instructions; coordinates referrals; and helps patients complete forms. Additional duties include handling mail, maintaining accurate medical records and billing information, complying with established policies and procedures, ordering supplies with supervisor approval, maintaining necessary logs, and promptly forwarding complaints or incidents to a supervisor. Other duties may be assigned as necessary. The position is based in Carthage, with occasional floating to a satellite location in Philadelphia. Experience with children is required, including experience outside a medical setting.
Requirements
- Experience with children is required, including experience in a nonmedical capacity.
- Six months to one year of relevant experience and/or training, or an equivalent combination of education and experience.
- Strong organizational skills.
- Excellent verbal and written communication skills.
- Strong interpersonal skills.
- Ability to work independently and in a team environment.
- Ability to maintain confidentiality.
Nice To Haves
- Previous experience in the medical secretarial field is highly preferred; candidates with this experience will be reviewed before other candidates.
Responsibilities
- Schedule appointments.
- Answer telephone calls, prioritize them, and relay messages as appropriate.
- Register patients and distribute Bills of Rights, consent forms, in-service information, and routine instructions.
- Coordinate referrals and assist patients with completing forms.
- Transport, sort, open, and distribute mail.
- Maintain accurate medical records and billing information.
- Comply with established policies and procedures.
- Order supplies with supervisor approval and maintain necessary logs.
- Forward complaints and incidents to a supervisor immediately.
- Perform other duties and responsibilities as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
