Receptionist The Residence at Selleck's Woods
About The Position
LCB Senior Living is hiring a part-time overnight Receptionist at The Residence at Selleck's Woods in Darien, Connecticut. The role provides courteous reception and clerical support, responds to residents’ needs, and helps represent the community positively to residents, visitors, prospective residents, families, professionals, coworkers, and the surrounding community. The position pays $18.00–$20.00 per hour, based on years of experience. The Receptionist handles telephone calls and visitors, coordinates front-desk activities, maintains records and supplies, and responds calmly to emergencies by contacting the appropriate parties. The position requires customer-service focus, professional communication, and the ability to perform the listed physical duties. A high school diploma or GED is preferred, along with six months to one year of prior reception experience in an office environment.
Requirements
- Knowledge of basic telephone reception systems and techniques.
- Ability to handle incoming telephone calls and visitors pleasantly and courteously, provide clerical support, and represent the residence professionally.
- Ability to respond calmly and completely to emergency situations.
- Ability to communicate in English orally and in writing.
- Focused and dedicated to providing excellent customer service.
- Six months to one year of prior reception experience in an office environment.
- Physical ability to lift and carry at least 15 pounds; push and pull carts; continuously walk, sit, and stand; and turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks dictate.
- Finger and hand dexterity to handle and manipulate instruments and equipment; visual and auditory acuity; ability to type and use a computer; and use of good body mechanics.
Nice To Haves
- High school diploma or GED.
- Typing or word-processing experience.
Responsibilities
- Promote the Residence and LCB Senior Living’s mission and core values to residents, visitors, coworkers, and the surrounding community.
- Represent and interact positively with potential residents, family members, and professionals in support of community occupancy.
- Perform duties with a positive attitude.
- Handle incoming telephone calls professionally and courteously and direct them appropriately.
- Greet guests and visitors professionally and courteously and direct them appropriately.
- File correspondence and sort mail.
- Record and type guest meal charges.
- Maintain and file resident safety sheets.
- Type correspondence as needed.
- Coordinate front-desk activities and keep the front desk neat and orderly.
- Respond to emergencies by contacting the appropriate party, such as 911, the fire department, or police.
- Attend required in-service training sessions and orientations.
- Respond to residents’ needs courteously.
- Regularly update the communication log book.
- Maintain and stock community brochures.
Benefits
- Part-time associates working 24–29 hours are offered paid time off and holiday pay.
- Possibility of tuition reimbursement.
- Opportunity to work with an amazing team and in a rewarding role working with seniors.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
