Receptionist, Housing (53314)

RISEBORO COMMUNITY PARTNERSHIP•New York, NY

7d•$22 - $25•Onsite

About The Position

The Receptionist intern is a member of the Housing Division and reports to the Director of Strategic Initiatives. They will be responsible for overall supervision of the receptions area in addition to providing administrative support to Housing's operations.

Requirements

Proven work experience as a Receptionist, Front Office Representative or similar role
Experience in a fast-paced environment
Excellent interpersonal and customer service skills
Basic understanding of administrative and clerical procedures and systems
Proficient with Microsoft Office Suite or related software
Excellent verbal and written communication skills
Detail oriented, disciplined, and organized
Multitasking and time-management skills, with ability to prioritize tasks
Customer service attitude
Ability to maintain confidentiality and use appropriate discretion
Ability to be resourceful and proactive when issues arise
Bilingual: Spanish required
High School diploma or equivalent required

Responsibilities

Receive visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately
Assist and provide direction and information to clients, visitors, and other guests of the organization
Work collaboratively with Tenant Relations Specialist to deliver quality services to tenants and prospective tenants
Answers, screens, and directs phone calls to staff; takes messages and schedules appointments
Receive mail, documents, packages, and courier deliveries and delivers or distribute items
Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
Maintain office security by following safety procedures and controlling access via the reception desk
Update calendars and schedule meetings, including reserving and monitoring appointments that require usage of conference spaces
Performs other clerical receptionist duties such as filing, photocopying, data entry, recordkeeping, etc.
Collaborate with Operations team to ensure general office maintenance/procedures are being upheld
Coordinate with Operations to restock materials in the kitchen e.g. utensils, paper towels, etc.
Other duties as needed