Receptionist (Temp PT)

Community College of Allegheny County • Pittsburgh, PA

1d • Onsite

About The Position

The Receptionist performs general clerical duties and operates a centralized telephone system for the campus, receiving and routing calls, providing general information, and greeting and directing campus visitors and vendors. The role also supports campus security by screening visitors and identifying and reporting potential security or safety concerns. It performs clerical work for the Biology department and other department-specific needs, and may train personnel to operate the switchboard.

This is a temporary, part-time position scheduled for 25 hours per week during daytime hours, Monday through Friday. The position is fully in person at the Main Campus, though the remote-work option may be subject to change. The employee must be able to travel to work at any campus or center location within the CCAC system. The salary grade is SEIU C, at $19.33.

Requirements

• High school diploma or GED.
• At least 6 months of experience operating a switchboard.
• Maintain a friendly, courteous demeanor in a busy environment; multitask, work well with others, and demonstrate a customer-service mentality.
• Ability to identify and react to potential security risks.
• Ability to travel to perform work duties at any campus or center location within the CCAC system.
• Ability to operate office equipment, including a personal computer and appropriate College software packages or equivalent.
• Good organizational, customer service, communication, interpersonal, and clerical skills; attention to detail; ability to meet deadlines and work as a team player.
• Ability to work in a general office environment and sit for at least 2 hours without interruption.

Responsibilities

• Provide quality customer service to internal and external customers.
• Set up and operate the centralized telephone system; receive and route calls, take and deliver messages, provide general information, and page personnel as needed.
• Receive, greet, screen, and direct campus visitors and vendors in accordance with campus security policy, and notify personnel when visitors arrive.
• Perform clerical duties, including typing, filing, copying, and maintaining logs and records.
• Train personnel to operate the switchboard as necessary and advise trainees about information to be publicized by the information booth.
• Identify potential security issues and safety threats from a distance without becoming personally involved, and report them immediately.
• Perform duties in accordance with applicable laws, collective bargaining agreements, board policies, and administrative regulations and directives.
• Perform other clerical duties for specific department needs and other related duties as required or assigned.
• Maintain regular and timely attendance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED