Receptionist (Temp PT)

Community College of Allegheny County (CCAC) • Pittsburgh, PA

3d • Onsite

About The Position

The Receptionist performs general clerical duties and operates a centralized telephone system for the campus. The role receives and routes calls, provides general information, takes and delivers messages, and greets, screens, and directs campus visitors and vendors in accordance with campus security policies. The position also performs clerical work such as typing, filing, copying, and maintaining logs and records, and may train personnel to operate the switchboard.

This is a temporary, part-time position in the Biology Department at the Main Campus. It is fully in-person and scheduled for daytime hours Monday through Friday, 25 hours per week. The position requires a friendly and courteous manner in a busy environment, strong customer-service and communication skills, the ability to identify potential security or safety risks, and the ability to travel to any campus or center location within the CCAC system. Current Pennsylvania child abuse, state police criminal record, and FBI criminal background clearances are required if offered the position.

Requirements

• High school diploma or GED.
• At least 6 months of experience operating a switchboard.
• Maintain a friendly, courteous demeanor in a busy environment.
• Ability to multitask, work well with others, and demonstrate a customer-service mentality with internal and external customers.
• Ability to identify and react to potential security risks.
• Ability to travel to any campus or center location within the CCAC system to perform work duties.
• Ability to operate office equipment, including a personal computer and appropriate College software packages or equivalent.
• Good organizational, customer-service, communication, interpersonal, and clerical skills.
• Attention to detail, ability to multitask and meet deadlines, and ability to work as a team player.
• Regular and timely attendance.
• Ability to work in a general office environment and sit for at least 2 hours without interruption.

Responsibilities

• Provide quality customer service to internal and external customers.
• Set up and operate a centralized telephone system; receive and route calls, take and deliver messages, provide general information to callers, and page personnel as needed.
• Receive, greet, screen, and direct campus visitors and vendors in accordance with campus security policy, and notify personnel of visitors' arrival.
• Perform clerical duties, including typing, filing, copying, and maintaining logs and records.
• Train personnel to operate the switchboard as necessary and advise trainees about information to be publicized by the information booth.
• Identify potential security issues and safety threats from a distance without becoming personally involved, and report them immediately.
• Perform duties in accordance with applicable laws, collective bargaining agreements, board policies, and administrative regulations and directives.
• Perform other clerical duties for department-specific needs and other related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED