Receptionist | Singing River Digestive Health Clinics - Pascagoula and Ocean Springs

Singing River Health System•Ocean Springs, MS

5d•Hybrid

About The Position

The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. He/She helps to facilitate patient care by carrying out the Receptionist responsibilities in a professional, efficient, and accurate manner. This role is for Singing River Digestive Health Clinics, with shifts on Monday - Thursday (8:00am to 5:00pm) and Friday (8:00am - 12:00/2:00pm), located in Pascagoula and Ocean Springs.

Requirements

High school graduate or equivalent required
Must have de-escalation training completed by the end of position orientation (90 days)
Must have appropriate level of de-escalation training
Experience working in a clerical or secretarial role in a healthcare-related setting preferred
Must demonstrate keen mental faculties/assessment and decision making abilities
Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone
Must demonstrate strong written and verbal communication skills
Must possess emotional stability conducive to dealing with high stress levels
Must demonstrate ability to work under pressure and meet deadlines
Attention to detail and the ability to multi-task in complex situations is required
Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations
Must possess superior customer service skills and professional etiquette
Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages