Receptionist | Singing River Regional Digestive Specialists Clinic - Ocean Springs

Singing River Health System • Ocean Springs, MS

5d • Hybrid

About The Position

The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. He/She helps to facilitate patient care by carrying out the Receptionist responsibilities in a professional, efficient, and accurate manner. This role is located at Singing River Regional Digestive Specialists Clinic in Ocean Springs and Pascagoula. Singing River Health System is a mission-driven healthcare provider and one of the largest employers on the Mississippi Gulf Coast, offering best-of-industry benefits, scheduling options, and professional pathways.

Requirements

• High school graduate or equivalent required.
• Must have de-escalation training completed by the end of position orientation (90 days).
• Must have appropriate level of de-escalation training.
• Experience working in a clerical or secretarial role in a healthcare-related setting preferred.
• Must demonstrate keen mental faculties/assessment and decision making abilities.
• Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
• Must demonstrate strong written and verbal communication skills.
• Must possess emotional stability conducive to dealing with high stress levels.
• Must demonstrate ability to work under pressure and meet deadlines.
• Attention to detail and the ability to multi-task in complex situations is required.
• Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
• Must possess superior customer service skills and professional etiquette.
• Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
• Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

Nice To Haves

• Experience working in a clerical or secretarial role in a healthcare-related setting.

Responsibilities

• Receives and assists patients and visitors.
• Answers telephone calls.
• Organizes appointments.
• Facilitates patient care in a professional, efficient, and accurate manner.

Benefits

• Best-of-industry benefits
• Scheduling options
• Professional pathways

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED