RECEPTIONIST - PRN
About The Position
Palmetto Lowcountry Behavioral is looking for a PRN Receptionist. This role is responsible for creating a welcoming first impression and keeping the front desk running smoothly. The Receptionist facilitates the flow of hospital's communication, provides a customer-friendly environment for customers and staff via telephone and face-to-face communication, and communicates department information and updates to receptionists and staff members providing coverage at the front desk. The position requires someone who enjoys a fast-paced environment and being the go-to person for guests and staff.
Requirements
- High School diploma or GED required
- 1 year experience with multi-line phone system preferred
- BLS is required
- CPI is preferred
Responsibilities
- Appropriately answers and responds to incoming telephone calls in a courteous and customer-friendly manner
- Provides requested information or direction to callers
- Manages and routes incoming mail and carrier deliverables
- Greets and responds to visitors in a customer-friendly manner
- Manages visitors sign-in and gives visitors badges
- Directs and assists visitors and patients to the correct location or staff members as appropriate
- Manages patient items brought in by visitors
- Maintains documentation related to Needs Assessment and referral calls
- Provides clerical support to hospital as needed and assigned by department head
- Performs other duties as assigned/required by this position
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
