Receptionist (PRN)

Virginia Information Technologies Agency•Warrenton, VA

1d•$20 - $25•Onsite

About The Position

This position is responsible for managing the front desk operations at the Puller Veterans Center. The Receptionist will handle a variety of administrative and customer service tasks, ensuring a welcoming and efficient environment for residents, their families, guests, and employees. This role also involves monitoring facility systems and assisting with recordkeeping and financial transactions related to meal tickets and vending machines.

Requirements

Computer experience
Basic Math skills
Knowledge of front desk operations including greeting visitors, answering phones, routing calls, and managing sign-in procedures.
Knowledge of basic office practices such as scheduling, filing, data entry, and document handling.
Knowledge of customer service standards in a healthcare or long-term care environment.
Knowledge of emergency procedures and visitor protocols within a skilled nursing facility.

Responsibilities

Answer multi-line phone and transfer calls to the appropriate individuals.
Monitor the fire alarm system and facility cameras.
Assist residents, their family members, guests, and visitors.
Sell meal tickets to guests, family members, and facility employees.
Work with the vending machine representative to receive and disperse refunds.
Make initial records of cash received for employee meals.
Maintain a daily log of activities during the shift.
Give or receive reports from guards or coworkers.
Receive daily mail, log all medication into the Pharmacy logbook, and call units to pick up and sign for medication.
Handle all vending machine transactions.
Record all reimbursements and communicate vending issues to the supervisor.
Perform other duties as assigned to meet the overall needs of the facility.
May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.