Receptionist

Cornerstone Research•Chicago, IL

10d•Onsite

About The Position

If you are looking for an opportunity to showcase your organizational skills and personable demeanor, then we would like to meet with you! Join a collaborative team who makes top-tier client service and delivery their mission. As a Receptionist, you will maintain the front desk area, including handling initial contact with employees and clients upon arrival, answering phone inquiries, coordinating catering orders, maintaining conference room schedules and a variety of other administrative duties to support day to day operations in the Chicago office. Our ideal candidate will embody a deep sense of teamwork, pride themselves on providing superior client service and have a keen eye for detail. Working hours for this position will be from 8:30am to 5:00pm. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You’ll Love It Here If You: Embrace learning and continuous improvement Set and strive for a high bar of excellence Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! Take pride in always doing your best work, even if it’s harder or takes longer Are passionate about what you do

Requirements

1+ years of directly related general office, facilities, or administrative experience
The desire to take initiative and actively contribute to the team and the firm
The ability to communicate effectively and professionally
Strong business acumen and the ability to learn the firm’s financial and operational functions
The mindset to provide superior service
Intermediate know l e d g e of MS Office required
High School Diploma or demonstrated equivalent combination of education, training, and experience

Nice To Haves

Experience using meeting and conference room scheduling software a plus

Responsibilities

Greet staff, clients, vendors, and all guests and directs them to or notifies the appropriate parties of arrival.
Coordinates catering for firm and client meetings (e.g., orders breakfast/lunch for client meetings) and assists with room set up and clean up.
Prepare the office for opening and closing each day (e.g., unlock/locks doors, turns on/off lights, equipment); performs a visual check to ensure an orderly office appearance at the start and end of shift coverage and ongoing as needed.
Schedule conference rooms using scheduling software and addresses scheduling conflicts.
Provide general administrative support (filing, document logging, expense reports, data entry assignments, etc.) as needed.
Review, allocate, prepare and research invoices (e.g., Federal Express, courier, restaurants, etc.) for manager’s review and approval.
Prepare the weekly newsletter for the office.
Process and track all incoming and outgoing mail/packages using online shipping software and our standard shipping protocol; maintains office postage.
Run errands, handle pick-ups and deliveries, and courier case documents as needed while ensuring confidentiality of materials.
Answer all incoming calls in a timely and professional manner, take complete and accurate messages and follow up accordingly.