Receptionist

IU Health • Indianapolis, IN

11d • Onsite

About The Position

The EOHS Receptionist serves as the first point of contact for team members, candidates, volunteers, and visitors. This role is responsible for creating a positive customer experience while supporting daily front-office operations. Duties include greeting patients, determining and distributing required paperwork, preparing charts for clinical staff, checking in appointments, managing incoming calls, and directing inquiries to the appropriate team members or departments.

Requirements

• High School Diploma or GED required.
• 0–3 years of experience required
• Basic proficiency with Microsoft Office applications, including Word, Outlook, Teams, PowerPoint, and Excel preferred.

Nice To Haves

• previous experience in an office setting preferred.

Responsibilities

• Welcome and check in patients, candidates, and team members
• Gather required documentation and prepare charts for clinical staff
• Prepare charts and forms for upcoming appointments
• Manage and route incoming phone calls across multiple lines
• Take messages, transfer calls, and place callers on hold appropriately
• Maintain office organization, stock forms and documents, and manage office filing/disc space
• Update and maintain department calendars
• Support daily administrative and customer service needs of the EOHS team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED