Receptionist - Affordable Housing

HumanGood•Philadelphia, PA

About The Position

Under general supervision, the Receptionist performs front-desk and clerical duties, sharing information with visitors who call or arrive in person and operating a telephone console or switchboard. As a representative and team member of administration, the Receptionist is expected to act professionally and support resident satisfaction. This is a full-time position scheduled Monday through Friday, 8:00 AM to 4:30 PM, with pay of $20.00–$24.00 per hour depending on experience.

Requirements

  • Proficient PC skills, including advanced user-level ability with word processing, spreadsheet, and presentation software such as Microsoft Word, Excel, PowerPoint, and Outlook, and other applicable software.
  • Proficient reading, writing, grammar, and mathematics skills.
  • Ability to operate various office equipment and machines.
  • Prior front-desk reception experience or equivalent experience.

Nice To Haves

  • HUD or property management experience.
  • High school graduation or equivalent.
  • Prior experience working at a reception front desk.

Responsibilities

  • Answer incoming calls professionally using a telephone console or switchboard; locate individuals, take messages as needed, and possibly receive or transmit fax messages.
  • Greet residents, team members, visitors, guests, and vendors, and provide directions or information.
  • Post notices as requested by the Administrator.
  • Perform filing and general clerical duties.
  • Type correspondence, reports, or other assignments for various departments as needed.
  • Provide effective and courteous service to residents, guests, and co-workers.

Benefits

  • Health, dental, and vision plans, starting the first of the month following the start date.
  • 20 days of paid time off, increasing with years of service, plus 7 company holidays.
  • 401(k) with up to 4% employer match and immediate vesting.
  • HSA option with employer contribution.
  • Tuition reimbursement and continuing education programs.
  • $25-per-line unlimited cell phone plan, plus taxes and fees.
  • Cell phone stipend.
  • Employer-paid employee assistance program.
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