Receptionist | Full & Part Time Brand New Program!!

LENAPE VALLEY FOUNDATION•Doylestown, PA

82d•Onsite

About The Position

Join Our Team Are you inspired by the opportunity to make a meaningful first impression in a healing environment? Lenape Valley Foundation’s newest program, the Bright Path Center, is seeking compassionate and reliable Receptionists to serve as a welcoming face and voice to the individuals we serve. In this essential role, you will help create a calm, respectful, and supportive first point of contact for individuals, families, and partners as they access care. As part of a new program built on dignity, accessibility, and person‑centered support, you will play an integral role from day one. Day, evening, and weekend shifts are available, offering flexibility while contributing to a mission‑driven team focused on safety, service, and recovery.

Requirements

High School Diploma or GED (required)
Proficiency with computers and standard Microsoft Office applications
Ability to commute to the Doylestown office
Excellent communication skills, especially over the phone and in person
Strong attention to detail
Ability to perform physical requirements of the role, with or without accommodation

Nice To Haves

Experience with Electronic Medical Records (preferred)
Prior experience in a behavioral health, medical, substance use, or social services setting Preferred

Responsibilities

Greet all individuals with professionalism, warmth, and respect.
Register clients, verifying demographic and insurance information.
Use reports to confirm coverage for scheduled services and coordinate with billing staff as needed.
Maintain data integrity in the Electronic Medical Records system.
Complete daily opening and closing procedures.
Manage appointment cancellations for both clients and staff.
Answer and respond to incoming calls promptly, providing accurate information about LVF and community services.
Conduct brief, non-clinical initial screenings and escalate acute needs to the clinical team.
Respond to emergency codes and support waiting room safety
Answer incoming calls, assess urgency, and transfer to appropriate staff or resources.
Maintain comprehensive knowledge of LVF programs, admission criteria, and insurance coverage.
Verify insurance coverage and explain consent for treatment requirements.
Sort, route, and process incoming faxes and other correspondence along with related tasks.

Benefits

DailyPay- gives you the flexibility to access your earnings immediately, on your own schedule!
Paid training and professional development
Growth potential within LVF
403(b) Retirement Plan
Generous PTO Policy
15 PTO Days, 10 Paid Sick Days, 4 Paid Personal Days, 7 Paid Holidays, 5 Paid Conference Days
Medical, Dental, and Vision Insurance
Credit available for medical opt-out
Flexible Spending Account (FSA)
Long-Term Disability and Basic Life Insurance
Employee Assistance Program (EAP)
Continuing Education Assistance Program
Access to student loan management and repayment support