Receptionist- On-call Part-time

Opportunity Communities • Chelsea, MA

2d • Onsite

About The Position

The Neighborhood Developers (TND) is hiring an on-call, part-time Receptionist professional to help manage the front desk. This role is ideal for someone interested in affordable housing and supporting community members in accessing essential services, possessing a friendly personality. TND is a non-profit community development organization with a mission to create strong neighborhoods enabling community members to secure a stable home, achieve economic mobility, and determine their own future. They build affordable homes, support households to achieve greater financial mobility, and organize community leaders on issues related to neighborhood conditions as well as social and housing justice. TND has operated in Chelsea since 1978, expanded to Revere in 2010, and offers services in Everett since 2018. The on-call, part-time Receptionist will welcome and guide clients and other visitors to the right place and service and answer the phone, while our full-time receptionist is out.

Requirements

• Experience in an office setting and familiarity with office procedures.
• Work experience as a receptionist, front office representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Bilingual in English and Spanish.
• Hands-on experience with office equipment (e.g., copiers, printers, and fax machines).
• Customer service experience.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills, with the ability to prioritize tasks.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate team member or service.
• Answer, screen and forward incoming phone calls.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed