Receptionist- On-call Part-time

Opportunity Communities • Chelsea, MA

3d • Onsite

About The Position

The Neighborhood Developers (TND) is hiring an on-call, part-time Receptionist professional to help manage the front desk. This role is ideal for someone interested in affordable housing and supporting community members accessing essential services, possessing a friendly personality. TND is a non-profit community development organization with a mission to create strong neighborhoods enabling community members to secure a stable home, achieve economic mobility, and determine their own future. The on-call, part-time Receptionist will welcome and guide clients and other visitors to the right place and service and answer the phone, while our full-time receptionist is out.

Requirements

• Experience in an office setting and familiarity with office procedures.
• Work experience as a receptionist, front office representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Bilingual in English and Spanish.
• Hands-on experience with office equipment (e.g., copiers, printers, and fax machines).
• Customer service experience.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills, with the ability to prioritize tasks.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate team member or service.
• Answer, screen and forward incoming phone calls.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed