On Call Receptionist

PRS Management, Inc. • Medford, OR

1d • Onsite

About The Position

Rogue Valley Manor is Southern Oregon’s premier not-for-profit Life Plan Community, offering exceptional services, beautiful surroundings, and a welcoming environment for residents, guests, and team members. We are seeking an On-Call Receptionist to provide outstanding customer service and administrative support while serving as a key point of contact for residents, visitors, and staff.

Requirements

• Excellent communication, customer service, and organizational skills.
• Ability to multitask, prioritize responsibilities, and maintain attention to detail.
• Professional demeanor with the ability to handle sensitive situations with tact and discretion.
• Proficiency with Microsoft Office programs and standard office equipment.

Nice To Haves

• Previous receptionist, administrative, customer service, healthcare, or office experience preferred.

Responsibilities

• Welcome residents, visitors, vendors, and team members while providing exceptional customer service and directing inquiries to the appropriate person or department.
• Answer and coordinate incoming phone calls, emails, and other communications in a timely and professional manner.
• Assist with administrative tasks including filing, scanning, mail distribution, supply ordering, and maintaining accurate records.
• Support residents by providing information, coordinating appointments, and assisting with transportation scheduling as needed.
• Help maintain an organized reception area while protecting resident privacy and confidentiality.

Benefits

• Dental & Vision Insurance options.
• Paid Time Off (PTO).
• 401(k) with 4% Employer Match.
• Profit Sharing Plan.
• Employee Cafeteria with discounted meals.
• Free access to the onsite fitness center and pool.
• Scholarships funded by residents to support education and professional growth.
• PayActiv: Flexible access to earned wages.
• Employee and Resident Appreciation programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed