Receptionist (Bilingual Mandarian)

Clever Care Health Plan • Arcadia, CA

63d • $20 - $22 • Onsite

About The Position

The receptionist at Clever Care Health Plan serves as the first point of contact, ensuring a professional and welcoming experience for visitors, members, and staff. Key responsibilities include managing front desk operations, answering calls, coordinating appointments, and handling mail. A positive attitude and collaborative mindset are essential to support Clever Care’s values of respect and teamwork.

Requirements

• High school diploma or GED required
• One (1) year working as a receptionist or front-office staff
• Experience with administrative and clerical procedures.
• Bilingual in English and Mandarin
• Excellent written and verbal communication skills.
• Excellent customer service skills.
• Proficient in Microsoft applications including Word, Excel, and Outlook.
• Good time management skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong attention to detail to ensure accurate data entry
• Able to contribute positively as part of a team, helping out with various tasks as required.
• Able to type 40 wpm
• Must be able to lift thirty (30) lbs

Nice To Haves

• Healthcare insurance experience, a plus

Responsibilities

• Answering questions and providing relevant information to visitors, customers, and employees
• Greets clients and visitors; determine the purpose of each person’s visit and directs the visitor to the appropriate personnel while maintaining the visitors log.
• Receives mail, documents, packages, and courier deliveries and distributes items.
• Assist with basic administrative tasks, such as filing, copying, scanning, and data entry.
• Maintain a clear communication line between departments and external contacts.
• Keeping track of office supplies and placing orders
• Schedule appointments, meetings, and conference rooms for staff, which may include ordering refreshments and/or lunch.
• Support event coordination by helping set up corporate functions.
• Keep the reception area neat and organized to reflect a professional environment.
• Assist with incoming calls from the company’s main telephone system.
• Ability to take and relay messages.
• General administrative and clerical support from the different departments of the organization.
• Handle sensitive information with discretion and in compliance with HIPAA and company policies.
• Maintain a positive and respectful attitude to support Clever Care’s values and workplace culture.
• Other duties as assigned

Benefits

• We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED