Receptionist Fieldstone at Chester Springs

LCB Senior Living • Eagle, PA

6d • $17 - $19 • Onsite

About The Position

LCB Senior Living is hiring a Receptionist at Fieldstone at Chester Springs in Chester Springs, Pennsylvania. The position supports front desk operations and represents the residence to residents, visitors, coworkers, potential residents, families, professionals, and the surrounding community. The receptionist is expected to promote the mission and core values of the residence and LCB Senior Living, provide excellent customer service, and contribute positively to community occupancy. The schedule is full-time, Monday through Friday from 8 a.m. to 4 p.m., with weekend hours from 4 p.m. to 9:30 p.m. The wage band is $17.00–$19.00 per hour, based on years of experience.

Duties include managing calls and visitors, providing clerical support, coordinating front desk activities, maintaining records and community materials, and responding calmly to emergencies. The role requires regular interaction with residents and attendance at required in-service training and orientations.

Requirements

• Knowledge of basic telephone reception systems and techniques.
• Ability to handle incoming telephone calls and visitors pleasantly and courteously, provide clerical support, and represent the residence professionally.
• Ability to respond calmly and completely to emergency situations.
• Ability to communicate in English orally and in writing.
• Focus and dedication to providing excellent customer service.
• Six months to one year of prior reception experience in an office environment.
• Physical ability to lift at least 15 pounds, carry objects, push and pull carts, and continuously walk, sit, and stand.
• Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks dictate; must use good body mechanics.
• Finger and hand dexterity to handle and manipulate instruments and equipment, and visual and auditory acuity.
• Ability to type and use a computer.

Nice To Haves

• High school diploma or GED preferred.
• Typing or word-processing experience preferred.

Responsibilities

• Promote the mission and core values of the residence and LCB Senior Living to residents, visitors, coworkers, and the surrounding community.
• Represent and interact positively with potential residents, family members, and professionals to support community occupancy.
• Perform duties with a positive attitude.
• Handle incoming telephone calls professionally and courteously, directing them appropriately.
• Greet guests and visitors professionally and courteously, directing them appropriately.
• File correspondence and sort mail.
• Record and type guest meal charges.
• Maintain and file resident safety sheets.
• Type correspondence as needed.
• Coordinate front desk activities and keep the front desk neat and orderly.
• Respond to emergencies by contacting the appropriate party, such as 911, the fire department, or police.
• Attend required in-service training sessions and orientations.
• Respond to residents’ needs courteously.
• Regularly update the communication log book.
• Maintain and stock community brochures.

Benefits

• Full-time associates receive health, vision, and dental benefits starting from Day One.
• 401(k).
• Paid time off.
• Holiday pay.
• Possibility of tuition reimbursement.
• Part-time associates working 24–29 hours receive paid time off and holiday pay.
• Work with an amazing team.
• Rewarding role working with seniors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED