Part-time Receptionist - Subaru Coquitlam

The Jim Pattison Auto Group•Port Coquitlam, BC

7d•Onsite

About The Position

The Jim Pattison Auto Group is seeking a friendly, reliable, and highly organized part-time Receptionist to be the welcoming face of our Jim Pattison Subaru Coquitlam dealership. As the first point of contact for customers, visitors, and employees, you’ll play a key role in creating a positive and welcoming experience while keeping our showroom running smoothly. You’ll take pride in delivering an exceptional experience to visitors, staying organized, and ensuring every interaction reflects our strong commitment to our customers. Schedule: This is a part-time, permanent role. Must be available to work Saturdays from 8:30 a.m. to 6:00 p.m. Must be available to work Sundays from 11:00 a.m. to 5:00 p.m. Availability to work statutory holidays is required. Evening availability is considered an asset to provide coverage as needed. Pay Range: $19.00 per hour. This role reports to the Office Manager of the dealership. About Us A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands. Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

Requirements

Previous experience operating a multiline phone system is preferred
Proficiency with Microsoft Office (Word, Excel, Outlook)
Strong customer-service skills with a friendly, approachable attitude
Strong organizational and time-management skills
Good data entry skills, with strong accuracy
Detail-oriented, with the ability to multi-task and prioritize responsibilities
Ability to stay calm and focused in a fast-paced environment
Reliable, punctual, and dependable
Good written and spoken communication skills
Ability to interact professionally with others

Nice To Haves

Previous experience in a customer-facing role is considered an asset
Previous experience in the automotive industry is considered a strong asset, including experience with CDK or One-Eighty software
Evening availability is considered an asset to provide coverage as needed.

Responsibilities

Greet all visitors entering the showroom, promptly answer inquiries, and introduce visitors to their host
Promptly and professionally answer incoming calls on a multiline phone system
Welcome and serve customers in the lounge areas
Maintain a tidy work space and stocked customer lounge (coffee station, kids station)
Handle and process payments from customers
Stock in vehicles, and assist the Sales Dept with vehicle inventory control
Book service appointments in the software system
Distribute incoming mail
Ensure a high degree of confidentiality with company and customer information
Participate in maintaining a supportive and fun working environment
Other administrative duties as assigned