Receptionist (4041)

ncgCARELumberton, NC
Onsite

About The Position

Carolina Outreach is seeking a compassionate and skilled Receptionist to join their team full-time. This role is essential to their mission of providing therapy, crisis support, and service coordination for mental health clients. The Receptionist will assist the company by answering a multi-line phone, assisting with doctor appointments and charts, and greeting and directing staff and clients. This position performs administrative and office support activities for multiple staff members, handles reception duties, performs word processing, creates and maintains spreadsheets and database programs, and files and maintains client files appropriately. This description outlines the general scope and level of work for this role and is not intended to include every duty or responsibility that may be required of employees in this position.

Requirements

  • Completion of a high school diploma
  • One year of administrative assistant or other administrative office experience
  • Must be authorized to work in the United States

Responsibilities

  • Greet and help customers and visitors
  • Answer and direct phone calls
  • Schedule appointments and meetings
  • Perform basic office and administrative tasks
  • Welcome customers and visitors with a friendly attitude
  • Answer phone calls and respond to inquiries
  • Schedule and manage appointments
  • Maintain a clean and organized front desk area
  • Answer a multi-line phone
  • Assist with doctor appointments and charts
  • Greet and direct staff and clients
  • Perform administrative and office support activities for multiple staff members
  • Word processing, creating and maintaining spreadsheets and database programs
  • Filing and maintaining client files appropriately

Benefits

  • Consumer-driven health plan coverage provided by Anthem
  • Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
  • Health Savings Account (HSA) or Flex Spending Account (FSA)
  • Two dental plan options available through Delta Dental
  • Affordable vision plan available through EyeMed
  • Optional Dependent Care Flexible Spending Account
  • Generous paid time off
  • 401k or Roth IRA Retirement Programs administered by Empower
  • Financial planning and education services at no cost
  • Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
  • Educational Assistance
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