Receptionist (Temporary)

University of Miami • Coral Gables, FL

2d

About The Position

The Receptionist welcomes visitors—including vendors, customers, patients, staff, and students—to the department by greeting them in person or by telephone and answering or appropriately referring their inquiries. The role provides timely, efficient, and courteous service while supporting general departmental administration and maintaining an orderly reception area. Duties may vary according to departmental needs, and additional consistent responsibilities may be assigned.

Requirements

• High school diploma or equivalent, or relevant experience, certification, or license.
• At least 1 year of relevant experience.
• Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
• Ability to work collaboratively and contribute to a team environment.
• Proficiency with office software, technology, and relevant computer applications.
• Strong written and verbal communication skills.

Responsibilities

• Greet visitors and direct them to their requested destinations.
• Answer incoming calls and place outgoing calls in a timely and efficient manner while providing exceptional customer service.
• Respond to general questions and inquiries, and forward non-routine requests to appropriate staff.
• Assist with general administrative tasks, including sorting departmental mail and faxes and troubleshooting office equipment.
• Maintain department directories and visitation logs.
• Maintain a tidy and clean reception area.
• Place orders for department supplies as requested by department leadership.
• Follow University and unit-level policies and procedures and safeguard University assets.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED