Receptionist (Temporary)

University of Miami•Coral Gables, FL

About The Position

The Receptionist welcomes visitors to the department in person or by telephone, answers or directs inquiries, and supports a positive institutional image through timely, efficient, and helpful service. The role also provides general administrative assistance, maintains reception records and the reception area, and places supply orders as requested by department leadership. Duties may vary according to departmental needs, and additional responsibilities may be assigned consistent with the required knowledge, skills, and abilities.

Requirements

  • High school diploma or equivalent, or relevant experience, certification, or license.
  • At least 1 year of relevant experience.
  • Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
  • Ability to collaborate with others and contribute to a team environment.
  • Proficiency in office software, technology, and relevant computer applications.
  • Strong written and verbal communication skills for interacting with colleagues and stakeholders.

Responsibilities

  • Greet visitors and direct them to their requested destinations.
  • Answer incoming calls and place outgoing calls in a timely and efficient manner while providing exceptional customer service.
  • Respond to general questions and inquiries, and forward non-routine requests to appropriate staff.
  • Assist with general administrative tasks, including sorting departmental mail and faxes and troubleshooting office equipment.
  • Maintain department directories and visitation logs.
  • Keep the reception area tidy and clean.
  • Place orders for department supplies as requested by department leadership.
  • Follow University and unit-level policies and procedures and safeguard University assets.
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