Receptionist, Home Care
About The Position
At Mass General Brigham Home Care, every interaction matters. As a Receptionist, you'll be the first point of contact for patients, families, visitors, and staff helping create a welcoming and supportive experience while keeping our office running smoothly. This per diem opportunity is based in our Newton, Massachusetts office, where you'll work alongside a dedicated team supporting patients and clinicians across our Home Care services. This is an excellent opportunity for someone who enjoys customer service, thrives in a fast-paced environment, and is looking for a flexible position with a respected healthcare organization.
Requirements
- Previous receptionist, administrative, customer service, or office support experience preferred
- Proficiency with Microsoft Office, including Outlook, Word, and Excel
- Epic experience preferred
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to multitask and manage competing priorities in a busy environment
- Professional, friendly, and welcoming demeanor
- Ability to work collaboratively with clinical and administrative staff
- Reliable, dependable, and committed to providing exceptional service
- High School Diploma or Equivalent required
- Receptionist experience 0-1 year preferred
Nice To Haves
- Epic experience preferred
Responsibilities
- Answering and directing incoming phone calls
- Greeting visitors and assisting with sign-in procedures
- Creating and preparing admission books and patient-related documents
- Providing administrative support to clinical and office staff
- Managing multiple tasks and priorities throughout the day
- Serving as a liaison between the public and the organization
- Maintaining accurate records and supporting daily office operations
Benefits
- Flexible per diem scheduling with weekday shifts available
- Minimum commitment of just 2 shifts per month
- Opportunities to pick up additional shifts throughout the year
- Typical schedule between 8:00 AM – 4:30 PM (with some flexibility up to 5:00 PM)
- No evenings, weekends, or holidays
- Be part of a mission-driven team dedicated to providing exceptional care
- Gain valuable healthcare administrative experience within the Mass General Brigham system
- comprehensive benefits
- career advancement opportunities
- differentials
- premiums
- bonuses as applicable
- recognition programs
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
