Receptionist (Irvington Primary Care)

Breckinridge Health Inc•Hardinsburg, KY

10h•Onsite

About The Position

The Receptionist will be responsible for managing patient appointments, greeting and registering patients, and handling administrative tasks related to patient care and billing. This role requires excellent customer service skills and the ability to manage multiple tasks efficiently in a primary care setting. The receptionist will also float to other offices as needed.

Requirements

High school diploma, General Equivalency Diploma (GED)
At least 1 year of experience preferred

Responsibilities

Books, coordinates and reschedules patient’s appointments.
Relays necessary messages to staff.
Greets and registers patients in a prompt, pleasant, and helpful manner.
Provides any necessary instructions/directions.
Uses computer system to generate information necessary for billing, ID’s, Medicaid, DOB, Insurance Cards, etc.
Update patient information, collects co-pays, provides any necessary forms needing completion, obtains signatures as necessary, HIPPA, and Payments on Accounts Posted.
Verifies necessary information and records in the medical record.
Maintains and updates current information on providers and diagnostic schedules ensuring that patients are scheduled properly and appointments are confirmed.
Answer telephone, screen calls, takes messages, and provides information.
Maintains a pleasant attitude and deals with customer needs expeditiously.
Answers questions regarding patient appointments and testing.
Oversees waiting area, coordinate patient movement, reports problems or irregularities.
Attends meetings as required.
Will also float to cover other offices as needed.
Other duties as assigned by clinic office manager.