Receptionist - Service Drive

Arlington Heights Chrysler Jeep Dodge Ram•Arlington Heights, IL
•Onsite

About The Position

The Ed Napleton Automotive Group is hiring a Receptionist at Napleton Arlington Heights CDJR. The Receptionist answers switchboard calls and directs callers promptly and efficiently to the appropriate staff members. The role also greets and directs walk-in customers while providing a positive customer experience. The receptionist assists dealership employees, performs clerical duties, and orders office supplies. The company describes this as an opportunity to join a large, growing automotive dealership group.

Requirements

  • At least 1 year of receptionist experience.
  • Excellent verbal communication skills and phone etiquette.
  • Ability to work with minimal supervision and multitask.
  • Customer-service-driven approach.
  • Knowledge of MS Office, including Word, Excel, Outlook, Publisher, and PowerPoint.
  • Ability to read, speak, and understand English clearly.
  • Willingness to undergo a background check in accordance with local laws and regulations.
  • Must be at least 18 years old to comply with the company driving policy.

Responsibilities

  • Professionally administer incoming calls.
  • Record messages and deliver them to the appropriate individual.
  • Redirect phone calls to the appropriate staff members.
  • Greet guests in a professional, friendly, and hospitable manner.
  • Assist dealership employees as needed.
  • Perform a variety of clerical duties.
  • Order necessary office supplies.

Benefits

  • Pay starts at $16–$18 per hour, with an opportunity to earn a bonus based on customer satisfaction.
  • Medical, dental, and vision insurance.
  • 401(k).
  • Paid vacation and sick time.
  • Paid training.
  • Discounts on products, services, and vehicles.
  • Growth opportunities.
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